Health Shield

Serious Illness Cover

Serious Illness Cover: Complete Protection for Life’s Uncertainties

Expert Serious Illness Insurance Advisory Services

Protect your family’s financial future with comprehensive serious illness cover that pays a tax-free lump sum when you need it most.

Our independent financial adviser services provide access to the UK’s leading serious illness cover provider - Vitality. We offer transparent advice with no hidden fees—clear guidance on all protection options, including critical illness insurance policies covering up to 174 conditions, which is more than most other insurers offer.

As FCA regulated advisers, we ensure you receive the most suitable cover for your personal circumstances, whether you’re looking for standalone serious illness cover, combined life insurance policy options, or additional cover for your whole family.

Expert Serious Illness Insurance Advisory Services

Why Serious Illness Cover is Essential for Your Financial Security

Most cancer reaserch stadies confirms that one in two people will be diagnosed with cancer in their lifetime. When serious illness strikes, the financial impact can be devastating—but it doesn’t have to be.

Serious illness cover is designed to alleviate financial stress during recovery, providing a lump sum payment that gives you breathing room when you’re critically ill and unable to work.

Why Vitality Serious Illness Cover Is Different

Unlike many traditional critical illness policies that only pay out for full definitions of specified illnesses, Vitality Serious Illness Cover uses a unique severity-based approach. This means claims can be paid from lower severity levels through to full payouts, helping provide financial support earlier and across a wider range of conditions.

Severity-Based Cover

Vitality’s approach allows payouts ranging from 5% to 100% of the cover amount depending on the severity of the condition and its long-term impact. This means clients may receive support not only for the most severe diagnoses, but also for less advanced conditions that would often not qualify under standard critical illness policies.

Wider Range of Conditions

Vitality Serious Illness Cover includes protection for a broad range of serious illnesses and medical events, including many conditions that may not be covered by traditional critical illness plans. The policy is designed to reflect the real-life impact of illnesses rather than relying solely on strict binary definitions.

Children’s Serious Illness Cover Included

Cover for children is automatically included at no additional cost on many Vitality plans. This can provide valuable financial support if a child experiences a serious illness, helping families focus on care and recovery during difficult times.

Health and Wellbeing Benefits

Vitality policies include access to a range of health and wellbeing rewards and support services through the Vitality Programme. Depending on the membership level, benefits may include discounted gym memberships, fitness rewards, health assessments, and lifestyle incentives designed to encourage healthier living.

Flexibility During Recovery

Payouts from Vitality Serious Illness Cover can be used for any purpose—whether supporting household finances, reducing mortgage debt, funding private treatment, adapting the home, or allowing time away from work to focus on recovery.

Support Beyond Employer Benefits

Many employers provide only limited sick pay or short-term support. Vitality Serious Illness Cover can help bridge this financial gap by providing meaningful lump-sum support when serious health conditions affect everyday life and earning ability..

Our Serious Illness Cover Services

Individual Serious Illness Protection

We arrange standalone serious illness policies for comprehensive cover, giving you the flexibility to buy critical illness insurance tailored to your needs. Combined life and serious illness cover offers dual protection—a serious illness claim pays out on diagnosis while you’re alive, with life cover providing for family members if the worst happens.

Choose between level or decreasing cover options to match your mortgage or financial obligations. Decreasing cover aligns with repayment mortgages, while level cover maintains the same payout amount throughout your serious illness cover term.

Family Protection Plans

Joint policy options provide protection for couples and partners under a single insurance policy. Children’s critical illness cover is included automatically with most policies at no extra cost, providing protection for your whole family.

Cover amounts range from £25,000 to £2,000,000 depending on your needs, with the average cost of serious illness cover varying significantly based on personal circumstances—many paying £20 or less per month.

Top 10 Serious Illnesses Most Commonly Covered

Serious illness cover typically includes life-threatening conditions, but the specific conditions covered can vary significantly between insurers. Here are the conditions most commonly triggering a serious illness claim:

1

Cancer

All malignant cancers with histological confirmation—certain cancers in their early stages may have different payout levels depending on your policy definition.

2

Heart Attack

Acute myocardial infarction requiring specific diagnostic criteria including troponin levels and permanent symptoms.

3

Stroke

Cerebrovascular incidents causing permanent neurological damage meeting the insurer’s definition of permanent disability.

4

Multiple Sclerosis

Diagnosed by a consultant neurologist with clear symptoms and confirmed diagnosis.

5

Kidney Failure

Requiring permanent dialysis or transplant—a valid claim requires meeting specific medical criteria.

6

Major Organ Transplant

Heart, liver, kidney, or lung transplant procedures from another donor.

7

Motor Neurone Disease

Progressive degenerative condition affecting nerve cells, typically covered from diagnosis.

8

Alzheimer’s Disease

Early onset dementia diagnosed before age 65 by a specialist.

9

Blindness

Permanent and irreversible loss of sight in both eyes meeting policy requirements.

10

Third Degree Burns

Covering at least 20% of body surface area with full details in policy documents.

Many critical illness policies only cover a limited number of conditions, often between 20 and 60. We help you compare policies covering a greater range—some insurers cover 50+ conditions, others cover 170+ conditions for more comprehensive illness cover.

Our Serious Illness Cover Advisory Process

Step 1: Initial Consultation and Needs Assessment

Your free consultation explores your financial circumstances and protection needs. We review existing cover including employer benefits and current policies, then calculate how much cover you need based on income, mortgage balance, and family obligations.

When choosing serious illness cover, it’s important to consider how much you want the policy to pay out and how long you want the cover to last—these factors influence your monthly premium.

Step 2: Quotes

We specialise in advising on Vitality Serious Illness Cover, helping clients understand the different cover options, severity-based payouts, policy structures, and additional wellbeing benefits available through the Vitality system.

Our advice focuses on explaining how Vitality’s unique severity-based approach works, which conditions may qualify for partial or full payouts, and how cover can be tailored around your personal circumstances, budget, and protection priorities. We also help clients understand the additional lifestyle and health benefits included within the Vitality Programme.

Step 3: Application and Medical Underwriting

The application process requires completing health questions with full medical disclosure to ensure valid claims. Serious illness policy may require you to complete a health questionnaire and may review your medical records, making it crucial to declare all pre-existing conditions and family history.

Step 4: Policy Setup and Ongoing Support

We arrange policy documents and direct debit setup, explaining what happens when your illness cover term ends. You receive clear instructions on how serious illness cover work and what to do if you need to make a claim.

Ongoing reviews help ensure your protection remains aligned with changes in your lifestyle, family situation, mortgage commitments, and financial goals. Vitality’s Serious Illness Cover is designed differently from many traditional critical illness policies, using a severity-based approach that may allow multiple claims throughout the lifetime of the plan.

Depending on the level of cover selected, clients can choose from Serious Illness Cover 1X, 2X, or 3X

The 2X and 3X options can allow claims up to two or three times the original cover amount across multiple unrelated conditions or worsening illnesses, helping provide longer-term protection and flexibility for the future.

The Vitality Programme – Protection With a Focus on Health

Vitality’s approach goes beyond traditional insurance by encouraging and rewarding healthy lifestyle habits. Through the Vitality Programme, members can earn Vitality Points for activities such as walking, gym visits, health checks, cycling, running, and other wellbeing activities connected through the Vitality app and compatible fitness devices. (Vitality Insurance Plans)

The programme includes a tiered status system — Bronze, Silver, Gold, and Platinum — where higher engagement can unlock additional rewards and discounts. Depending on the membership and eligibility, benefits may include discounts on gym memberships, fitness trackers and smartwatches, cinema tickets, healthy food rewards, travel discounts, and other lifestyle incentives designed to support long-term wellbeing. (Vitality Insurance Plans)

Vitality’s philosophy is built around the idea that staying active and proactively managing health can positively impact both quality of life and long-term wellbeing, while rewarding members for maintaining healthier habits.

Frequently Asked Questions

Get Your Serious Illness Cover Quote Today

Serious Illness Cover: Complete Protection for Life’s Uncertainties

Start Your Protection Journey. Book your free initial consultation to discuss your serious illness cover needs. We provide no obligation advice. Evening and weekend appointments are available across Hampshire, Dorset, London and Scotland for your convenience. Whether you need to quote online or prefer face-to-face meetings, we accommodate your schedule.

Phone Contact

Call our protection team for immediate guidance

Email Enquiries

Send your enquiry for a callback within 24 hours—we aim to respond within one working day, excluding bank holidays

Don’t leave your family’s financial security to chance. When you’re seriously ill, the last thing you should worry about is money. Let us help you find the right serious illness policy for your personal circumstances—because understanding is serious illness cover worth investing in starts with expert, independent advice.

Important Information

Your home may be repossessed if you do not keep up repayments on your mortgage.

There may be a fee for arranging a mortgage and the precise amount will depend on your circumstances i.e credit history, employment record.
This will typically be ÂŁ395 for purchases, remortgages ÂŁ199 and we will not charge for a Product Transfer.
We will provide you written confirmation of your fee prior to the commencement of any chargeable activity.

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Award-winning mortgage and protection advisors helping you achieve financial stability, step by step.

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    There may be a fee for arranging a mortgage and the precise amount will depend on your circumstances i.e credit history, employment record.
    This will typically be ÂŁ395 for purchases, remortgages ÂŁ199 and we will not charge for a Product Transfer.
    We will provide you written confirmation of your fee prior to the commencement of any chargeable activity.

    Your home is at risk if you do not keep up repayments on a mortgage or other loan secured against it.

    Step by Step Financial Solutions Ltd is an Appointed Representative of Stonebridge Mortgage Solutions Ltd, which is authorised and regulated by the Financial Conduct Authority.
    We are entered on the Financial Services Register under firm reference number 780408.
    Step By Step Financial Solutions is registered in England and Wales under company number 08946989 at registered address Unit 314, Solent Business Centre, 343 Millbrook Road West, Southampton, SO15 0HW.

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